Policies & Guidelines

FRIENDLY, SAFE, AND COURTEOUS SERVICE

  • Passengers are required to wear seatbelts at all times.
  • Passengers must remain seated with the seat belt buckled until the vehicle comes to a complete stop.
  • Passengers requiring the use of the lift in the buses all electric/manual mobility devices are required to be secured by a Boone County Transit employee using proper securement devices.
  • Passengers may not demand a change in the schedule or request to be picked up first or last.
  • Any passenger traveling with a child must secure the child in an appropriate child safety seat per Illinois State Law. Passengers with children who require safety seats must bring the appropriate device with them.
  • Eating and drinking are not permitted on Boone County Transit vehicles. 
  • Be a courteous rider. Verbal or physical abuse of the driver or other passengers is strictly prohibited and will not be tolerated. Such behavior could result in suspension of services. 
  • Use of profanity, refusal to share a seat with another passenger, loud music and/or pushing or jostling others is not permitted. These behaviors do not demonstrate respect for the dignity and rights of others and interfere with the orderly operation of transit services.
  • Possession of a weapon on or around transit facilities or vehicles is prohibited.
  • Smoking of any kind, including electronic devices, is prohibited on all transit vehicles.
  • Riding while under the influence of alcohol or illegal drugs, possession of illegal drugs, and/or use of alcohol or illegal drugs on transit vehicles is prohibited.
  • Passengers are expected to dress appropriately when riding transit vehicles. Improper dress (example: no shirt, no shoes, etc.) is not permitted. 
  • No Roller Blades, Roller Skates, Roller Shoes or Bicycles are permitted on the bus. 
  • Do not bring any hazardous substances on transit vehicles (acids, gasoline, oil, fluids, etc.).
  • Do not distract the driver with unnecessary conversation when the vehicle is in motion. Drivers must be able to devote their full attention to the task of driving whenever the vehicle is on the road. 
  • The operation of any audio or visual equipment that in-fringes upon other riders’ comfort or safety or impairs the driver’s ability to transport passengers safely unless necessary for communicating between the driver and the rider is not allowed.
  • When having a conversation with others on the bus, please keep the volume to a minimum.

Rider Expectation Guide

Download the full Boone County Transit Rider Expectation Guide.

TITLE VI

Boone County Transit operates its programs and services without regard to race, color, and national origin per Title VI of the Civil Rights Act.


Any person who believes she or he has been subject to unlawful discrimination under Title VI may file a complaint with Boone County Transit.

REASONABLE ACCOMODATION POLICY

The purpose of the reasonable modification policy is to ensure that Boone County Transit offers equal and effective opportunities and access to public transportation services for persons with disabilities and full compliance with the provisions of the Title ll of the American with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.


Download the Boone County Transit Reasonable Accommodation Policy.

ADA POLICY

It is the goal of the Boone County Transit, to design, implement, and maintain a safe, efficient, effective, and accessible transportation system for persons with disabilities. Boone County Transit works to ensure nondiscriminatory transportation to enhance the social and economic quality of life for all people of the communities served by Boone County Transit.


Download the Boone County Transit ADA Policy.

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